Privacy Policy

1. Introduction

At Client Fuel ("we," "our," or "us"), your privacy is a top priority. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or use our SaaS services. Our practices comply with A2P (Application-to-Person) regulations, ensuring transparent and lawful handling of your data.

2. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, business information, and other contact details provided when you sign up, create an account, or interact with our services.Usage Information: Details about your interactions with our website and software, such as pages visited, features accessed, and actions performed.Communication Data: Records of interactions via SMS, chatbot messages, or emails, including message content, timestamps, and responses.Technical Information: Information about your device, browser, IP address, and operating system to enhance your experience with our services.

3. How We Use Your Information

The information collected is used for the following purposes:

To provide, maintain, and improve our SaaS services. To personalize your experience and offer tailored features or recommendations. To communicate with you, including sending service-related updates, alerts, and promotional offers (with your consent).To facilitate A2P communication such as SMS alerts, chatbots, or automated emails. To analyze usage patterns and improve our service offerings. To ensure compliance with legal obligations and prevent fraudulent or unauthorized activities.

4. Consent and Opt-In

By using our services and providing your contact information, you consent to receiving communications from Client Fuel, including SMS, chatbot interactions, and emails. You can manage your communication preferences and opt-in settings at any time by updating your account settings or contacting us directly at [Contact Information].

5. Opt-Out and Unsubscribe

If you wish to stop receiving communications from us, you can:

Reply "STOP" to any SMS messages. Click "unsubscribe" in any email.Adjust your communication preferences in your Client Fuel account or contact us at [Contact Information].

6. Data Sharing and Third-Party Partners

We do not sell, rent, or share your personal information with third parties for marketing purposes. We may share your data with trusted service providers who assist us in delivering our services, but only under strict confidentiality and data protection agreements.

7. Data Security

We implement industry-standard security measures to protect your information from unauthorized access, alteration, or disclosure. Despite these efforts, no data transmission over the internet is entirely secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your personal information as long as it is necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. You can request data deletion by contacting us at [Contact Information].

9. Your Rights

You have the right to:

Access and request a copy of your personal information held by us.

Request corrections to inaccurate or outdated information.

Withdraw your consent to receive communications at any time.

Request the deletion or restriction of your data, subject to legal obligations.

10. Use of Cookies and Tracking Technologies

Client Fuel uses cookies and similar technologies to enhance your experience, analyze trends, and gather demographic information. You can manage cookie preferences through your browser settings.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly.

15. Contact Information

If you have any questions or concerns about these Terms, please contact us at:

Client Fuel LLC

3400 Cottage Way, Ste G2 #21268

Sacramento, CA 95825

(916) 619-4601